Return to the Home screen, then open FaceTime.Open Settings > FaceTime > Use your Apple ID for FaceTime.Then follow the steps to start a chat: How to use FaceTime on an iPhone, iPad, and iPod touch Just be sure you sign in with your Apple ID and/or add your phone number (iPhones do this automatically). Models older than the iPhone 4, fourth-generation iPod touch, and iPad 2 won't be able to use FaceTime.Īs long as you have a compatible device, it's easy to make and receive FaceTime video and audio calls. These include iPhone, iPad, and iPod touch® devices, and Mac® computers running OS X® Lion 10.7 or later. To use FaceTime, you need a Wi-Fi, cellular data, or broadband Internet connection and a device that supports the app. If FaceTime is not working properly for you, check out our tips for fixing it on your iPhone, iPad®, or other Apple® device so you can always talk to people face-to-face-no matter where they are.

In fact, sometimes it doesn't work at all.Īsurion Experts come across issues like this every day, from iPhone® apps that drain your battery to phones that keep crashing.

But as convenient as FaceTime can be, the video calling app doesn't always work like it should.

FaceTime® is one of the easiest ways to stay in touch with family members, friends, and colleagues from a distance.

Video for facetime doesn't work on mac